eGain automates customer engagement with an innovative Software as a service
(SaaS) platform, powered by deep digital, Artificial Intelligence (AI), and knowledge
capabilities.
Our close partnership with BT means that together we’re able to provide both the communications infrastructure and the technology that organisations need to digitise and innovate customer service. As part of Innovation Martlesham, we are looking to build more relationships – and develop new approaches to exploit Artificial Intelligence and Machine Learning.
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